Choose Your Language

We've been working behind the scenes the last few months to make our website more user friendly for our non-English speaking customers, or for customers who speak English as a second language.

You can now select to view the site in a range of languages - English, Spanish, Chinese, Korean and Vietnamese. Just use the drop down menu at the top of the site and select your language of choice to return a specialised version of the site in that language.

How Accident Replacement Vehicles Work

Chances are you've been there yourself, or know someone who has been unfortunate enough to have a car accident that wasn't their fault. It can quite often be a nightmare, with your car off the road in the repair shop for days, weeks or even months. Life goes on though, and with it the need for your vehicle.

It's a little known fact that if you are not to blame for an accident you are legally entitled to a replacement vehicle, paid for by the at fault insurance company. Many insurance companies encourage people to rent the vehicle themselves then claim the costs back. As we all know though, the cost of renting a vehicle can be impossible for some people to cover. Luckily the industry of accident replacement vehicles has evolved to address this very problem. So what exactly are accident replacement vehicles? Effectively they are rental cars provided to you free of charge while your car is repaired, with the at fault insurance company covering the cost.

The accident replacement vehicle movement started in the U.K where the shipping term "demurrage" has been appropriated to cover the industry. There are numerous operators in the UK providing anything from regular passenger vehicles right through to exotic super cars. Some of the better known operators like Drive Assist & Easi-Drive have fleets in excess of 10 000 vehicles!

In Australia the industry is less evolved, having been implemented here based on the UK industry. Even still there are some companies found servicing the local population in the various capital cities, and at least one national company, Acorn Rentals with fleets of cars in multiple capital cities.

Typically the free rental vehicle is delivered to the customer at the smash repair shop when they are dropping their cars off for repair. The customer then has the rental car until their vehicle is repaired, at which point they return the rental car to the panel shop and pick their own vehicle up. It should be a seamless process, with no down periods without a vehicle. The rental company then sends their bill direct to the at fault party's insurance company.

Of course as with anything in life it's best to go into any rental with your eyes open. If you stick to a reputable company then you should have no issues, so be sure to look for a company that has been long established, has a lot of customer feedback and is open and transparent with their terms and conditions. Some things to watch out for are high excess charges should you have an accident in the rental vehicle, having to pay large deposits or leave credit card details and also the risk of having the rental company charge you if they don't end up getting paid by the insurance company.

With these potential pitfalls in mind, the benefit of having a like for like vehicle delivered to you while your vehicle is repaired is obvious. So if you happen to find yourself without the use of your vehicle through no fault of your own keep this in mind - seek out a free rental car through Acorn Rentals.

If you're in need of a rental car after an accident head here to learn about accident replacement vehicle

Win a rental car for a week!

Acorn Rentals is giving you the chance to win a rental car for 7 days! Yep, a free rental car without having to have an unfortunate non fault accident first! We will deliver and pick the car up as part of the deal and it even comes with a free tank of fuel! There'll be one winner each in Sydney, Melbourne & Adelaide.


In order to enter just head to our Facebook page and follow the instructions there.

Acorn Vans on the Road

Here's a sneak peek at our new Hiace vans, back from the graphics shop fresh with our Acorn branding. Keep an eye out for them on Sydney's roads!

Bring on 2012!

The Acorn Rentals office is back in full swing for 2012. After our most successful calendar year yet in 2011 we're excited to continue servicing the accident replacement vehicle needs of Australia.

In some Sydney based news we've just taken delivery of new Toyota Hiace vans and Toyota Aurion sedans, with new Hilux utes to follow shortly! If you've been in an accident that wasn't your fault get in touch today for a free courtesy car - 1300 22 67 67.

Free delivery & pick-up now available for our Perth customers

We're now offering free delivery and pick-up of our rental vehicles for customers in Perth as part of our courtesy car service.

All customers living in the Perth metro area are entitled to this service. If you've been in a non fault accident and you live in Perth just give Acorn Rentals a call and we could have you back on the road in one of our free courtesy cars.

We're able to deliver the car to any smash repair shop in Perth.

Adelaide customers... delivery makes life easy!

If you're in Adelaide and in need of a free accident replacement vehicle you might want to consider Acorn Rentals.

We have been providing courtesy cars in Adelaide free of charge for nearly three years. We now take this service a step further, with the vehicles able to be delivered and picked up to a location that suits you best.

We implemented the delivery service in Adelaide earlier this year and it has been very well received. We'll deliver the courtesy car anywhere in the Adelaide metro area. Most deliveries are done to smash repair shops, so if you're getting your car repaired after a non fault accident in Adelaide give us a call!